Privacy Policy

Introduction

The purpose of this Privacy Policy is to inform you about how we collect, use, store, and protect your personal data when using our services. We value transparency and want to ensure that you understand what happens with your information.

Purpose of the Privacy Policy

This Privacy Policy explains how we handle your personal data and what rights you have as a user. By continuing to use our platform, you agree to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users who access or use our services, including those who create an account or play games on our site. Use of our platform implies acceptance of this policy.

Consent Clause

By using our site and services, you consent to the collection, storage, and processing of your personal data as described in this Privacy Policy.

Data We Collect

We collect various types of data from you:

• Personal Information:
  • Name
  • Email address
  • Date of birth
  • Address
  • Other information provided during account creation or gameplay
• Account Info:
  • Username
  • Password (hashed and stored securely)
  • Payment details (for deposits and withdrawals)
• Technical Data:
  • Device information (e.g., operating system, browser type)
  • IP address
  • Cookies (explained below)
• Usage Data:
  • Site activity (e.g., login logs, game interactions)

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your experience on our site. Cookies are small files stored on your device that contain information about your preferences or session data. There are three types of cookies:

• Essential: required for basic functionality (e.g., login, payment processing)
• Analytics: used to analyze site usage and improve the user experience
• Marketing: used to deliver targeted advertisements or promotional content

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

We process your data based on the following grounds:

• Contractual necessity (e.g., to create an account)
• Legal obligations (e.g., anti-money laundering regulations)
• Legitimate interests (e.g., improving the site and user experience)
• User consent (e.g., for marketing or analytics purposes)

Data Sharing and Disclosure

We may share your data with third parties, such as:

• Payment processors (for deposits and withdrawals)
• Gaming providers (to facilitate gameplay)
• Authorities (where required by law or regulation)

Personal data is not sold to external parties. We will only disclose information where legally required.

Data Storage and Retention

We store personal data securely for the following periods:

• Account creation: until account deletion or closure
• Deposits and withdrawals: for a minimum of 5 years (to comply with anti-money laundering regulations)
• Other usage data: for a maximum of 2 years

We use secure storage practices, including encryption and access controls.

Security Measures

We implement various security measures to protect your data:

• SSL encryption for all connections
• Access controls and authentication processes
• Monitoring for unauthorized access or data breaches

Your Rights

You have the following rights under data protection laws:

• Access, update, or delete your personal data
• Withdraw consent or object to processing (where applicable)
• Contact us to exercise these rights

International Data Transfers

We may transfer your personal data outside of your country or EEA, but we will ensure that adequate safeguards are in place, such as Standard Contractual Clauses.

Third-Party Services

External links or services have their own privacy policies. Captain Slots Casino is not responsible for external content and encourages you to review the relevant policies before using third-party services.

Policy Updates

We may update this Privacy Policy from time to time. We will notify users of changes, but continued use means acceptance of updated terms.